Your customers are already on WhatsApp
In Sri Lanka, WhatsApp is not just a messaging app. It is how people talk to businesses. They ask about prices, send screenshots, place orders, and expect a reply. The opportunity is huge. The challenge is keeping up.
Why WhatsApp beats other marketing channels here
The catch is that WhatsApp marketing only works if you can respond fast and consistently. Miss a message for a few hours and the lead cools off.
The bottleneck: you cannot reply to everyone, all the time
A growing business gets more inquiries than a small team can handle, especially after hours and on weekends. Hiring more staff to watch WhatsApp around the clock is not realistic for most SMEs.
This is exactly where an AI chatbot changes the maths.
How an AI chatbot powers WhatsApp marketing
Connect aEye to WhatsApp Business and your chatbot can:
1. Reply instantly, 24/7, in Sinhala or English.
2. Answer the repetitive questions about hours, prices, availability, and delivery, automatically.
3. Qualify and capture leads by collecting names and numbers, then handing serious buyers to your team.
4. Use the same knowledge base as your website bot, so one source of truth serves both channels.
Your team stops fielding the same questions and starts closing the conversations that matter.
A simple WhatsApp marketing playbook
1. Add a "Chat on WhatsApp" button to your website, ads, and social profiles.
2. Let the bot greet and qualify every new chat instantly.
3. Capture the lead early in the conversation.
4. Follow up with qualified leads personally, since the bot has already done the warm-up.
5. Review your dashboard to see what people ask, then sharpen your messaging.
Real results
One of our customers, a local fresh-produce business, doubled their WhatsApp inquiries after setting up, and said the lead capture alone paid for itself in the first week. That is the difference between WhatsApp being a time sink and being a sales channel.
Get started
If WhatsApp is already where your customers reach you, meet them there properly. aEye's Starter and Pro plans include WhatsApp integration.
[See plans and start free](https://aeye.lk/pricing)