What you'll have by the end
A live AI chatbot on your website that answers customer questions in Sinhala and English, captures leads, and runs 24/7. You can build it in about 15 minutes, with zero code beyond copying one snippet.
Let's go step by step.
Step 1: Tell the chatbot about your business
The foundation of a good chatbot is knowing your business. In the aEye setup questionnaire, you will answer a few guided questions:
Take a few minutes here. The clearer your answers, the sharper your chatbot.
Step 2: Build the knowledge base
This is where your chatbot learns the details. You have three easy options, and you can mix them:
1. Upload documents such as your FAQ sheet, price list, menu, or product catalog (PDF or text).
2. Paste website URLs, and aEye pulls the content from pages you already have.
3. Type FAQs directly as quick question and answer pairs for the things you hear most.
aEye uses RAG (retrieval-augmented generation) to ground answers in this content, so the bot quotes your facts instead of making things up.
> Tip: Start with your 15 to 20 most common questions. You can always add more later.
Step 3: Set your language and lead capture rules
Turn on both Sinhala and English so customers can chat in whichever they prefer. Then decide when the bot should ask for contact details, for example after a customer shows buying intent ("Do you have this in stock?"). Captured leads can be sent to your inbox or CRM instantly.
Step 4: Customize the widget
Match the chat widget to your brand. Pick your colours, set a welcome message, and choose where it appears on the page. This takes two minutes and makes the bot feel like part of your site.
Step 5: Go live with one line of code
Copy the single code snippet aEye gives you and paste it into your website's HTML, before the closing `